How To Fix HR_SE_PA017 - INVALID Telephone Number, Telephone Data was Not saved.

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_SE_PA - Message Class for PA

• Message number: 017

• Message text: INVALID Telephone Number, Telephone Data was Not saved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HR_SE_PA017 - INVALID Telephone Number, Telephone Data was Not saved. ?

  The SAP error message HR_SE_PA017 "INVALID Telephone Number, Telephone Data was Not saved" typically occurs in the Human Resources module when there is an issue with the format or validity of the telephone number being entered into the system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  Incorrect Format: The telephone number may not conform to the expected format defined in the system. This could include missing country codes, incorrect number of digits, or the use of invalid characters (e.g., letters or special symbols).
  
  
  Validation Rules: The system may have specific validation rules set up for telephone numbers that are not being met. This could include length restrictions or specific patterns that must be followed.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that define how telephone numbers should be stored and validated, which could be misconfigured.
  
  
  Data Entry Errors: Simple typographical errors during data entry can lead to this error.
  
  
  Solutions:
  
  
  Check Format: Ensure that the telephone number is entered in the correct format. This may include:
  
  Including the country code (if required).
  Ensuring the correct number of digits.
  Avoiding any special characters that are not allowed.
  
  
  
  Review Validation Rules: Consult with your SAP HR configuration team to understand the validation rules in place for telephone numbers. Make sure the number you are entering meets these criteria.
  
  
  Configuration Review: If you have access, check the configuration settings in the SAP system related to telephone number formats. This may involve looking at the relevant infotypes (e.g., Infotype 0105 for communication) and ensuring they are set up correctly.
  
  
  Data Entry: Double-check the data entry for any typographical errors. It may help to copy and paste the number from a reliable source to avoid mistakes.
  
  
  Testing: If you have made changes to the format or configuration, test the entry again to see if the error persists.
  
  
  Related Information:
  
  
  Infotype 0105 (Communication): This infotype is used to store communication data, including telephone numbers. Familiarize yourself with the fields and requirements for this infotype.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to telephone number validation. You can search the SAP Support Portal for relevant notes.
  
  
  User Documentation: Refer to the SAP user documentation for guidance on entering communication data correctly.
  
  
  Consult with SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the HR_SE_PA017 error and successfully save the telephone data in SAP.