How To Fix HR99S00_MMT018 - Message Transformed for customer agent in Background


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HR99S00_MMT - Message Mapping Tool

  • Message number: 018

  • Message text: Message Transformed for customer agent in Background

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HR99S00_MMT018 - Message Transformed for customer agent in Background ?

    The SAP error message HR99S00_MMT018, which states "Message Transformed for customer agent in Background," typically occurs in the context of SAP HR (Human Resources) or SAP SuccessFactors when there is an issue with the processing of background jobs or messages related to customer agents.

    Cause:

    1. Background Job Issues: The error may arise when a background job fails to process correctly due to configuration issues, missing data, or system errors.
    2. Message Transformation: The message transformation process may not be correctly set up, leading to issues in how messages are processed or displayed.
    3. Authorization Issues: The user or system may lack the necessary authorizations to execute certain actions or access specific data.
    4. Data Inconsistencies: There may be inconsistencies or missing data in the HR master data or related tables that prevent the successful execution of the job.

    Solution:

    1. Check Background Job Logs: Review the logs of the background job that triggered the error. This can provide insights into what went wrong during processing.
    2. Verify Configuration: Ensure that the configuration for message transformation and background processing is correctly set up. This includes checking any customizations or enhancements that may have been implemented.
    3. Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing entries. This may involve checking HR master data, infotypes, or related tables.
    4. Authorization Check: Ensure that the user or system executing the job has the necessary authorizations to perform the actions required.
    5. Re-run the Job: After addressing any identified issues, re-run the background job to see if the error persists.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for HR and background processing for more detailed information on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.

    By following these steps, you should be able to identify the root cause of the HR99S00_MMT018 error and implement a solution to resolve it.

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