How To Fix HIER_MSG_CL002 - Hierarchical Display of Relationship Data

SAP Error Message - Details

• Message type: E = Error

• Message class: HIER_MSG_CL -

• Message number: 002

• Message text: Hierarchical Display of Relationship Data

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HIER_MSG_CL002 - Hierarchical Display of Relationship Data ?

  The SAP error message HIER_MSG_CL002 typically relates to issues encountered when trying to display hierarchical data in the context of relationship data, often in the context of master data management or organizational structures. This error can occur in various SAP modules, including SAP Customer Relationship Management (CRM) or SAP Master Data Governance (MDG).
  Cause:
  The error message HIER_MSG_CL002 can be triggered by several factors, including:
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the hierarchical structure that you are trying to display. This could include missing parent-child relationships or incorrect data entries.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain hierarchical data.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for hierarchical data display.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Solution:
  To resolve the HIER_MSG_CL002 error, you can take the following steps:
  
  
  Check Data Integrity:
  
  Verify the hierarchical data for any inconsistencies. Ensure that all parent-child relationships are correctly defined and that there are no missing entries.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to access the hierarchical data. You may need to consult with your SAP security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to hierarchical data display. Ensure that all necessary settings are correctly configured in the relevant SAP modules.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs for any related error messages that could provide more context. You may also want to consult with your SAP Basis team to investigate any potential technical issues.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Testing:
  
  After making any changes, test the hierarchical display again to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed information on hierarchical data management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Resources: Consider additional training or resources on hierarchical data management within SAP to better understand how to manage and troubleshoot these types of issues.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to SAP support for further assistance.