How To Fix HI123 - The status information cannot be used for the current structure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HI - General hierarchy maintenance messages

  • Message number: 123

  • Message text: The status information cannot be used for the current structure

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HI123 - The status information cannot be used for the current structure ?

    The SAP error message HI123, which states "The status information cannot be used for the current structure," typically occurs in the context of handling hierarchical structures or status management in SAP, particularly in modules like SAP PM (Plant Maintenance) or SAP PS (Project System). This error indicates that there is a mismatch or inconsistency between the status information and the structure of the object you are trying to work with.

    Causes:

    1. Inconsistent Status Assignment: The status assigned to a particular object may not be compatible with the current structure or hierarchy of that object.
    2. Missing or Incorrect Configuration: The configuration settings for status management may not be correctly set up for the specific object type or structure.
    3. Data Integrity Issues: There may be issues with the underlying data, such as missing entries or incorrect relationships between objects in the hierarchy.
    4. Versioning Issues: If the object has been changed or updated, the status information may not be aligned with the new version of the structure.

    Solutions:

    1. Check Status Configuration: Review the status profiles and ensure that the status assigned to the object is valid for the current structure. You can do this by navigating to the relevant configuration settings in SPRO.
    2. Validate Object Structure: Ensure that the hierarchical structure of the object is correctly defined and that all necessary relationships are intact.
    3. Reassign Status: If the status is incorrect, try to reassign a valid status that is compatible with the current structure.
    4. Data Consistency Check: Run data consistency checks to identify and resolve any integrity issues within the data. This may involve using transaction codes like SE11 or SE16 to inspect the relevant tables.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OIAE (for status management) or OIAO (for status profiles).
    • SAP Notes: Search for SAP Notes related to error HI123 in the SAP Support Portal for any patches or updates that may address the issue.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to diagnose and resolve the HI123 error in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author