How To Fix HDBCK024 - Alerts are inactive: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 024

• Message text: Alerts are inactive: &1 &2 &3 &4

Following alerts are inactive:
&INACTIVE1&
&INACTIVE2&
&INACTIVE3&
&INACTIVE4&
&INACTIVE5&
&INACTIVE6&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK024 - Alerts are inactive: &1 &2 &3 &4 ?

  The SAP error message HDBCK024 indicates that alerts are inactive for a specific database or system component. This message typically arises in the context of SAP HANA database monitoring and alerting.
  Cause:
  The error message HDBCK024 Alerts are inactive: &1 &2 &3 &4 can be caused by several factors:
  
  
  Alert Configuration: Alerts may not be configured properly in the SAP HANA system. This could be due to missing or incorrect settings in the alert configuration.
  
  
  Alert Categories: The specific alert categories that are supposed to be monitored may be disabled or not set up.
  
  
  User Permissions: The user account may not have the necessary permissions to view or activate alerts.
  
  
  System Status: The system may be in a state where alerts cannot be processed, such as during maintenance or downtime.
  
  
  Database Issues: There may be underlying issues with the database that prevent alerts from being generated or processed.
  
  
  Solution:
  To resolve the HDBCK024 error, you can take the following steps:
  
  
  Check Alert Configuration:
  
  Go to the SAP HANA Studio or SAP HANA Cockpit.
  Navigate to the alert configuration settings and ensure that the relevant alerts are enabled.
  
  
  
  Review Alert Categories:
  
  Ensure that the alert categories you want to monitor are active. You can do this in the alert configuration section.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to access and manage alerts. You may need to adjust roles and privileges.
  
  
  
  System Health Check:
  
  Check the overall health of the SAP HANA system. Look for any issues that might be affecting the alerting mechanism.
  
  
  
  Restart Alert Services:
  
  If applicable, restart the alert services or the SAP HANA database to refresh the alerting system.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for specific instructions on configuring and managing alerts in SAP HANA.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP HANA Documentation: Review the official SAP HANA documentation for detailed information on alert configuration and management.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to alert management.
  Monitoring Tools: Utilize SAP monitoring tools like SAP Solution Manager or SAP HANA Cockpit for better visibility into system health and alerting.
  
  By following these steps, you should be able to identify the cause of the HDBCK024 error and implement a solution to reactivate the alerts in your SAP HANA system.