How To Fix HDBCK021 - Data collection frequency in SOLMAN larger than in HANA: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 021

• Message text: Data collection frequency in SOLMAN larger than in HANA: &1 &2 &3 &4

Data collection frequency in Solution Manager is larger than in HANA DB
for following alerts:
&INTERVAL1&
&INTERVAL2&
&INTERVAL3&
&INTERVAL4&
&INTERVAL5&
&INTERVAL6&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK021 - Data collection frequency in SOLMAN larger than in HANA: &1 &2 &3 &4 ?

  The SAP error message HDBCK021 indicates that there is a mismatch in the data collection frequency settings between SAP Solution Manager (SOLMAN) and the SAP HANA database. Specifically, it suggests that the data collection frequency configured in Solution Manager is larger (i.e., less frequent) than what is set in the HANA database.
  Cause:
  This error typically arises due to the following reasons:
  
  Configuration Mismatch: The data collection frequency settings in Solution Manager and HANA are not aligned. For example, if Solution Manager is set to collect data every 30 minutes, but HANA is set to collect data every 15 minutes, this error will occur.
  System Updates: Changes in system configurations or updates may lead to discrepancies in the data collection settings.
  Manual Changes: Manual adjustments to the data collection settings in either system without corresponding updates in the other can lead to this error.
  
  Solution:
  To resolve the HDBCK021 error, you can follow these steps:
  
  
  Check Current Settings:
  
  In Solution Manager, check the data collection frequency settings. This can typically be found in the configuration settings for the monitoring or data collection process.
  In HANA, check the data collection frequency settings as well. This can usually be done through the HANA Studio or HANA Cockpit.
  
  
  
  Align Frequencies:
  
  Adjust the data collection frequency in Solution Manager to match the frequency set in HANA. If HANA is set to a more frequent collection, consider changing Solution Manager to match that frequency.
  Alternatively, if it makes sense for your business processes, you can adjust the HANA settings to align with those in Solution Manager.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the configuration to ensure that the error no longer appears and that data collection is functioning as expected.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to ensure that any team members are aware of the configuration settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Monitoring Tools: Utilize monitoring tools in both Solution Manager and HANA to keep track of data collection processes and identify any future discrepancies.
  Best Practices: Follow best practices for configuration management to avoid similar issues in the future, such as maintaining consistent documentation and change management processes.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.