How To Fix HCNUSAC_MSG_NEW309 - Infotype &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 309

• Message text: Infotype &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW309 - Infotype &1 does not exist ?

  The SAP error message HCNUSAC_MSG_NEW309 indicates that the specified infotype (denoted by &1) does not exist in the system. This error typically arises in the context of Human Capital Management (HCM) or Employee Central modules when the system is trying to access or manipulate an infotype that has not been defined or is not available in the current configuration.
  Causes:
  
  Incorrect Infotype Number: The infotype number specified may be incorrect or mistyped.
  Infotype Not Defined: The infotype may not be defined in the system, either due to a configuration issue or because it has not been implemented.
  Client-Specific Configuration: The infotype may exist in another client but not in the current client you are working in.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype.
  System Upgrade or Changes: Recent changes or upgrades to the SAP system may have affected the availability of certain infotypes.
  
  Solutions:
  
  Verify Infotype Number: Check the infotype number you are trying to access. Ensure that it is correct and corresponds to a valid infotype in the system.
  Check Infotype Configuration: Use transaction code PM01 or SPRO to navigate to the configuration settings and verify if the infotype is defined. If it is not, you may need to create or activate it.
  Client Check: Ensure that you are working in the correct client. You can check the infotype availability in other clients if you have access.
  Authorization Check: Verify that the user has the necessary authorizations to access the infotype. You may need to consult with your SAP security team to ensure proper roles are assigned.
  Consult Documentation: If the infotype is part of a specific module or enhancement, consult the relevant SAP documentation or release notes to see if there are any known issues or changes.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Infotypes in SAP HCM: Infotypes are data structures used in SAP HCM to store employee-related information. Each infotype has a unique number and is used to manage specific types of data (e.g., personal data, payroll data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to check the existence of infotypes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.