How To Fix HCNUSAC_MSG_NEW128 - Enter customer link first

HCNUSAC_MSG_NEW128 - Overview

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 128

• Message text: Enter customer link first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW128 - Enter customer link first ?

  The SAP error message HCNUSAC_MSG_NEW128 with the description "Enter customer link first" typically occurs in the context of SAP applications that involve customer data management, particularly in modules related to Human Capital Management (HCM) or Customer Relationship Management (CRM).
  
  Cause:
  This error message indicates that the system requires a customer link to be established before proceeding with the current operation. This could happen in scenarios where a specific transaction or process is dependent on having a valid customer record associated with it. The absence of this link means that the system cannot identify which customer the operation pertains to, leading to the error.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Customer Link: Ensure that a customer link is established for the relevant transaction. This may involve:
  
  Navigating to the appropriate screen where customer data is managed.
  Verifying that the customer record exists and is correctly linked to the transaction or process you are