How To Fix HCNUSAC_MSG_NEW107 - Customer exit does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 107

• Message text: Customer exit does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW107 - Customer exit does not exist ?

  The SAP error message HCNUSAC_MSG_NEW107 indicating that a "Customer exit does not exist" typically arises in the context of SAP HCM (Human Capital Management) or related modules when a specific customer exit function or enhancement is expected to be present but is not found in the system.
  Cause:
  
  Missing Implementation: The customer exit that the system is trying to call has not been implemented in the SAP system. This could be due to a missing enhancement or a custom function module that has not been created.
  Incorrect Configuration: The configuration settings may not be correctly pointing to the customer exit, or the exit may not be activated.
  Transport Issues: If the customer exit was developed in a different environment (like a development system) and not transported correctly to the production system, it may not exist in the target environment.
  Version Mismatch: The error may also occur if there is a version mismatch between the SAP system and the custom code that relies on the customer exit.
  
  Solution:
  
  Check for Implementation: Verify if the customer exit is implemented. You can do this by checking the relevant enhancement spots or function modules in transaction SE80 or SE37.
  Implement the Exit: If the exit is not implemented, you may need to create the necessary custom code. This typically involves:
  
  Using transaction CMOD to create or modify a project.
  Adding the required customer exit to the project.
  Implementing the logic in the associated function module.
  
  
  Review Configuration: Ensure that the configuration settings are correctly set up to call the customer exit. This may involve checking the relevant customizing settings in SPRO.
  Transport Requests: If the exit was developed in a different environment, ensure that the transport requests containing the exit are correctly imported into the target system.
  Consult Documentation: Review any documentation related to the specific customer exit to ensure that all prerequisites and dependencies are met.
  
  Related Information:
  
  Transaction Codes: 
  
  SE80: Object Navigator for checking and creating enhancements.
  SE37: Function Module for checking existing function modules.
  CMOD: Project Management for enhancements.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the specific customer exit or enhancement.
  Debugging: If you have access, you can debug the program to see where the call to the customer exit is made and gather more context about the error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or ABAP development team for further assistance.