How To Fix HCNUSAC_MSG_NEW005 - Determining Factor &1 is locked by User &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 005

• Message text: Determining Factor &1 is locked by User &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW005 - Determining Factor &1 is locked by User &2 ?

  The SAP error message HCNUSAC_MSG_NEW005, which states "Determining Factor &1 is locked by User &2," typically occurs in the context of SAP Human Capital Management (HCM) or related modules when a specific data element (the "Determining Factor") is being accessed or modified by one user while another user attempts to access it simultaneously. This locking mechanism is a standard feature in SAP to prevent data inconsistencies and ensure data integrity.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user is currently editing or has locked the specific determining factor (e.g., an employee record, payroll data, etc.) that you are trying to access.
  Session Timeout: Sometimes, a user may have left a session open, causing a lock on the data even if they are not actively using it.
  System Configuration: Certain configurations in the system may lead to more frequent locking scenarios, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again. You can check with the user who has locked the record to see when they will be done.
  Identify the Lock: Use transaction code SM12 to view and manage locks in the system. You can check which user has locked the determining factor and, if necessary, contact them to release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Check for Long-Running Transactions: If you notice that locks are persisting for long periods, investigate if there are any long-running transactions or processes that need to be optimized.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration and user access patterns to minimize locking conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  User Communication: Establish a protocol for users to communicate when they are working on shared data to minimize conflicts.
  Training: Provide training for users on how to handle locked records and the importance of releasing locks when they are done.
  
  If the problem persists or if you encounter additional issues, it may be beneficial to consult with your SAP Basis or HCM support team for further assistance.