How To Fix HCNUSAC_MSG711 - You cannot apply for withdrawal

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG - Message Class for SASAC Report Management Tool

• Message number: 711

• Message text: You cannot apply for withdrawal

What causes this issue?

The superior organizational unit has already completed reporting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG711 - You cannot apply for withdrawal ?

  The SAP error message HCNUSAC_MSG711, which states "You cannot apply for withdrawal," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or withdrawal requests.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  
  Eligibility Issues: The employee may not meet the eligibility criteria for making a withdrawal request. This could be due to factors such as employment status, tenure, or specific plan rules.
  
  
  Plan Restrictions: Certain plans may have restrictions on when or how withdrawals can be made. For example, there may be lock-in periods or specific conditions that must be met.
  
  
  Incomplete Data: Required fields or data may be missing in the employee's profile or the withdrawal request form, preventing the system from processing the request.
  
  
  System Configuration: There may be configuration settings in the SAP system that restrict withdrawal applications based on business rules or policies.
  
  
  Status of the Employee: If the employee is in a specific status (e.g., on leave, terminated, etc.), the system may prevent them from applying for a withdrawal.
  
  
  Solution:
  To resolve the HCNUSAC_MSG711 error, consider the following steps:
  
  
  Check Eligibility: Verify the employee's eligibility for the withdrawal. Review the specific plan rules and ensure that the employee meets all necessary criteria.
  
  
  Review Plan Rules: Consult the plan documentation to understand any restrictions or conditions that may apply to withdrawal requests.
  
  
  Complete Required Information: Ensure that all required fields in the withdrawal request form are filled out correctly. Check the employee's profile for any missing or incorrect information.
  
  
  Consult with HR or Benefits Administrator: If the issue persists, it may be helpful to consult with the HR department or the benefits administrator to clarify any specific rules or configurations that may be affecting the withdrawal process.
  
  
  System Configuration Review: If you have access to system configuration, review the settings related to withdrawal requests to ensure they align with company policies.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any known issues or updates related to this error message.
  User Guides: Refer to user guides or training materials related to the specific HCM module being used, as they may provide insights into common issues and their resolutions.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.