How To Fix HCNUSAC_MSG335 - Error while retrieving the fields of infotype &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG - Message Class for SASAC Report Management Tool

• Message number: 335

• Message text: Error while retrieving the fields of infotype &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG335 - Error while retrieving the fields of infotype &1 ?

  The SAP error message HCNUSAC_MSG335, which indicates "Error while retrieving the fields of infotype &1," typically occurs in the context of Human Capital Management (HCM) or Employee Central in SAP systems. This error suggests that there is an issue with accessing or retrieving data from a specific infotype, which is a data structure used to store employee-related information.
  Causes:
  
  Configuration Issues: The infotype may not be properly configured in the system, leading to retrieval errors.
  Authorization Problems: The user may not have the necessary authorizations to access the infotype data.
  Data Integrity Issues: There may be inconsistencies or corruption in the data stored in the infotype.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Missing Fields: The fields expected in the infotype may not exist or may have been deleted or renamed.
  
  Solutions:
  
  Check Configuration: Verify that the infotype is correctly configured in the system. This includes checking the infotype's structure and ensuring that all necessary fields are defined.
  Review Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the infotype. This can be done by checking the user's role and authorization profiles.
  Data Consistency Check: Run data consistency checks to identify and resolve any issues with the data stored in the infotype. This may involve using transaction codes like SE16 or SE11 to inspect the data.
  Debugging: If you have access to development tools, consider debugging the program or function module that is attempting to retrieve the infotype data. This can help identify the exact point of failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Infotypes: Infotypes are used in SAP HCM to store various types of employee data, such as personal information, payroll data, and organizational assignments.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to investigate infotype data.
  SAP Documentation: Refer to SAP Help documentation for detailed information on infotypes and their configuration.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HCNUSAC_MSG335 error message.