How To Fix HCNUSAC_MSG021 - Only the org reported to you are displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG - Message Class for SASAC Report Management Tool

• Message number: 021

• Message text: Only the org reported to you are displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG021 - Only the org reported to you are displayed ?

  The SAP error message HCNUSAC_MSG021 ("Only the org reported to you are displayed") typically occurs in the context of SAP Human Capital Management (HCM) or SuccessFactors when there are restrictions on the organizational units that a user can view or access. This message indicates that the system is limiting the display of organizational units based on the user's authorization or reporting structure.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to view all organizational units. The system is configured to restrict visibility based on the user's role or permissions.
  Organizational Structure: The organizational structure may be set up in such a way that the user is only allowed to see specific units that are relevant to their role or reporting line.
  Configuration Settings: There may be specific settings in the SAP system that limit the visibility of organizational units based on certain criteria.
  
  Solution:
  
  
  Check User Authorizations: Review the user's role and authorization profiles in the SAP system. Ensure that the user has the necessary permissions to view the required organizational units.
  
  Use transaction code SU01 to check and modify user authorizations.
  Consult with your SAP security team if needed.
  
  
  
  Review Organizational Structure: Verify the organizational structure and ensure that the user is assigned to the correct organizational units. This may involve checking the user's position and reporting lines.
  
  Use transaction code PPOME to view and manage the organizational structure.
  
  
  
  Configuration Review: If the issue persists, review the configuration settings related to organizational unit visibility. This may involve checking the settings in the relevant SAP modules (e.g., HCM, SuccessFactors).
  
  Consult with your SAP functional consultant or system administrator for assistance.
  
  
  
  Testing with Different User Accounts: If possible, test the same action with a different user account that has broader access to see if the issue is specific to the user's account.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional insights or updates.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to navigate the organizational structure and understand their access limitations.
  Support Channels: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error message and implement a solution to resolve it.