How To Fix HCM_BENEFITS_MSG002 - Filtered Employee Number does not exist in the System

SAP Error Message - Details

• Message type: E = Error

• Message class: HCM_BENEFITS_MSG -

• Message number: 002

• Message text: Filtered Employee Number does not exist in the System

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCM_BENEFITS_MSG002 - Filtered Employee Number does not exist in the System ?

  The SAP error message HCM_BENEFITS_MSG002 ("Filtered Employee Number does not exist in the System") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or related functionalities. This error indicates that the system is unable to find the specified employee number in the database.
  Causes:
  
  Incorrect Employee Number: The employee number entered may be incorrect or mistyped.
  Employee Not Active: The employee may not be active in the system, meaning they could be terminated or not yet hired.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  Authorization Issues: The user may not have the necessary authorizations to view the employee's data.
  Data Deletion: The employee record may have been deleted or archived, making it unavailable for the current operations.
  
  Solutions:
  
  Verify Employee Number: Double-check the employee number for accuracy. Ensure that it is entered correctly without any typos.
  Check Employee Status: Confirm that the employee is active in the system. You can do this by checking the employee's status in the relevant infotype (e.g., IT0000 - Actions).
  Review Data Synchronization: If your organization uses multiple systems (e.g., SAP and non-SAP systems), ensure that data synchronization processes are functioning correctly.
  Check Authorizations: Ensure that the user has the necessary permissions to access the employee's data. This may involve checking user roles and authorizations in the SAP system.
  Consult with HR or IT: If the employee record has been deleted or archived, consult with your HR or IT department to determine if the record can be restored or if there are alternative ways to access the required information.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's details.
  Infotypes: Familiarize yourself with relevant infotypes that store employee data, such as IT0000 (Actions), IT0001 (Organizational Assignment), and IT0002 (Personal Data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review SAP documentation or user manuals related to HCM and employee benefits for further insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further troubleshooting.