How To Fix H2736 - Profile parameters not maintained for Window Presentation platform

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 736

• Message text: Profile parameters not maintained for Window Presentation platform

What causes this issue?

Profile parameters are not correctly maintained for the platform.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the platform is supported and if necessary maintain the
missing profile parameters. If the platform is supported, start Report
RSIWR_USER_HELP_VALUES_GET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2736 - Profile parameters not maintained for Window Presentation platform ?

  The SAP error message H2736 indicates that the profile parameters required for the Window Presentation platform are not maintained. This typically occurs in environments where SAP GUI is used, and it can affect the ability to connect to the SAP system or utilize certain functionalities.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Profile Parameters: The necessary profile parameters for the Windows Presentation platform are not set in the SAP system.
  Incorrect Configuration: The configuration for the SAP system may not be properly set up to support the Windows Presentation platform.
  System Upgrade or Changes: After an upgrade or changes in the system, the profile parameters may not have been updated or maintained correctly.
  
  Solution:
  To resolve the H2736 error, you can follow these steps:
  
  
  Check Profile Parameters:
  
  Go to transaction RZ10 in the SAP GUI.
  Check the instance profile and the default profile for the parameters related to the Windows Presentation platform.
  Look for parameters such as rdisp/wp_no_dia, rdisp/wp_no_btc, and others that may be relevant to the Windows Presentation platform.
  
  
  
  Maintain Missing Parameters:
  
  If you find that the required parameters are missing, you can add them.
  Make sure to set the values according to your system requirements. For example, rdisp/wp_no_dia should be set to a value that reflects the number of dialog work processes you want to have.
  
  
  
  Save and Activate Changes:
  
  After making changes, save the profile and activate it.
  You may need to restart the SAP instance for the changes to take effect.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may provide additional guidance or updates related to this error. You can search for notes in the SAP Support Portal.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for your specific version to ensure that you are following the correct procedures for maintaining profile parameters.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking and maintaining the profile parameters, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RZ10: Profile maintenance
  RZ11: Profile parameter display and change
  
  
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP, as they may contain important fixes or recommendations.
  System Logs: Review system logs (transaction SM21) for any additional errors or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the H2736 error and ensure that the necessary profile parameters for the Windows Presentation platform are correctly maintained.