How To Fix H2212 - Specify a help type in the profile parameters eu/iwb*

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 212

• Message text: Specify a help type in the profile parameters eu/iwb*

What causes this issue?

Profile parameter eu/iwb/help_type is not specified. The parameter
defines which variants (format and access type) of the HTML-based
online help are used on your application server.

System Response

The system cannot display the HTML-based online help.

How to fix this error?

Maintain the profile parameters and define the desired help type. Make
sure that the other profile parameters for configuring the HTML-based
online help also have the required values. All of these parameters have
the prefix "eu/iwb/".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2212 - Specify a help type in the profile parameters eu/iwb* ?

  The SAP error message H2212 indicates that there is a missing configuration related to the help type in the profile parameters for the Internet Web Application (IWB) services. This error typically arises when the system is unable to determine the appropriate help type to display for a particular application or transaction.
  Cause:
  The error occurs because the system requires a specific help type to be defined in the profile parameters, but it has not been set. The help type is essential for providing context-sensitive help or documentation for users interacting with the application.
  Solution:
  To resolve the H2212 error, you need to specify a help type in the profile parameters. Here are the steps to do this:
  
  
  Access the Profile Parameters:
  
  Go to transaction code RZ10 in the SAP GUI.
  Select the appropriate profile (usually the instance profile) that you want to modify.
  
  
  
  Edit the Profile:
  
  Click on the "Change" button to edit the profile.
  Look for the parameters starting with eu/iwb*. You may need to add or modify the following parameters:
  
  eu/iwb/help_type: This parameter should be set to a valid help type (e.g., HTML, SAP, etc.) depending on your requirements.
  
  
  
  
  
  Save and Activate:
  
  After making the necessary changes, save the profile.
  You may need to restart the SAP instance for the changes to take effect.
  
  
  
  Testing:
  
  After the instance has restarted, test the application or transaction that was previously generating the error to ensure that the help type is now being recognized and displayed correctly.
  
  
  
  Related Information:
  
  
  Help Types: Common help types include:
  
  HTML: For HTML-based help documentation.
  SAP: For standard SAP help documentation.
  Custom help types may also be defined based on specific requirements.
  
  
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your SAP version for more details on configuring help types and profile parameters.
  
  
  Support: If the issue persists after making the changes, consider reaching out to SAP support or consulting with your SAP Basis team for further assistance.
  
  
  By following these steps, you should be able to resolve the H2212 error and ensure that the appropriate help type is configured for your SAP applications.