How To Fix GZ678 - Data entry forms are already being used by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: GZ - Message class for FI-LC

• Message number: 678

• Message text: Data entry forms are already being used by another user.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GZ678 - Data entry forms are already being used by another user. ?

  The SAP error message GZ678, which states "Data entry forms are already being used by another user," typically occurs when a user attempts to access or modify a data entry form that is currently locked by another user. This is a common issue in multi-user environments where concurrent access to certain forms or transactions is restricted to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user is currently using the data entry form, and SAP locks it to prevent simultaneous modifications.
  Session Timeout: A previous session may not have been properly closed, leaving the form locked.
  System Configuration: Certain configurations in SAP may restrict access to forms based on user roles or permissions.
  
  Solution:
  
  Wait and Retry: If another user is using the form, the simplest solution is to wait until they finish and then try accessing the form again.
  Check Active Sessions: Use transaction codes like SM04 or AL08 to check for active user sessions. If you identify a session that is no longer active but still holding the lock, you may need to contact the user or system administrator.
  Release Locks: If you have the necessary permissions, you can use transaction SM12 to view and delete locks held by users. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the form.
  Log Off and Log Back In: Sometimes, simply logging off and back into the SAP system can clear any session-related issues.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access the data entry forms.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for best practices on managing user sessions and data entry forms.
  
  By following these steps, you should be able to resolve the GZ678 error and regain access to the data entry forms in SAP.