How To Fix GW910 - Gateway: error when accessing the overflow area

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 910

• Message text: Gateway: error when accessing the overflow area

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW910 - Gateway: error when accessing the overflow area ?

  The SAP error message GW910 ("Gateway: error when accessing the overflow area") typically indicates an issue with the SAP Gateway, which is responsible for handling communication between the SAP system and external applications or services. This error can occur due to various reasons, including memory issues, configuration problems, or resource limitations.
  Causes:
  
  Memory Issues: The overflow area is used when the memory allocated for the gateway is insufficient. If the system runs out of memory, it may not be able to access the overflow area.
  Configuration Problems: Incorrect configuration settings in the SAP Gateway can lead to this error. This includes settings related to memory allocation and resource limits.
  Resource Limitations: The server may be experiencing high load or resource constraints, leading to difficulties in accessing the overflow area.
  Network Issues: Problems with network connectivity or communication between the SAP system and external applications can also trigger this error.
  
  Solutions:
  
  
  Check Memory Allocation:
  
  Review the memory settings for the SAP Gateway. You may need to increase the memory allocation to ensure that there is enough space for the overflow area.
  Use transaction code RZ10 to adjust the profile parameters related to memory.
  
  
  
  Monitor System Resources:
  
  Use transaction codes like SM50 or SM66 to monitor the system's performance and check for any bottlenecks or high resource usage.
  Ensure that the server has adequate resources (CPU, RAM) to handle the current load.
  
  
  
  Review Gateway Configuration:
  
  Check the configuration settings for the SAP Gateway using transaction code SMGW. Look for any anomalies or misconfigurations that could be causing the issue.
  Ensure that the gateway is properly configured to handle the expected load.
  
  
  
  Check for Network Issues:
  
  Verify network connectivity between the SAP system and any external applications or services. Ensure that there are no firewalls or network issues blocking communication.
  
  
  
  Restart the Gateway:
  
  If the issue persists, consider restarting the SAP Gateway. This can sometimes resolve temporary issues related to memory or resource allocation.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMGW: Monitor Gateway
  RZ10: Profile Maintenance
  SM50: Work Process Overview
  SM66: Global Work Process Overview
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.