How To Fix GW902 - Gateway clients

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 902

• Message text: Gateway clients

What causes this issue?

This MTE node gives information about what percentage of the maximum
possible clients exist for the gateway in question.
For example, if the gateway can administrate 300 clients, and there are
currently 30 clients logged on to the gateway, the value is 10%.

How to fix this error?

If the value is near 100%, the maximum number of clients can be changed
using the profile parameter <ZH>gw/max_sys </> (see the parameter
documentation in RZ11).

Procedure for System Administrators

To administrate gateway connections, call transaction SMGW on the
server in question.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW902 - Gateway clients ?

  The SAP error message GW902 typically indicates an issue related to the SAP Gateway, specifically concerning the clients that are trying to connect to the SAP system. This error can arise due to various reasons, including configuration issues, network problems, or client settings.
  Cause:
  
  Client Configuration Issues: The client may not be properly configured to connect to the SAP Gateway.
  Network Problems: There may be network connectivity issues between the client and the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the Gateway.
  Gateway Service Not Running: The SAP Gateway service may not be running or may have encountered an error.
  Incorrect Gateway Host/Port: The client may be trying to connect to the wrong host or port.
  
  Solution:
  
  
  Check Client Configuration:
  
  Ensure that the client is configured correctly with the right SAP system details (host, port, client number).
  Verify that the SAP Gateway settings in the client match those in the SAP system.
  
  
  
  Network Connectivity:
  
  Test the network connection between the client and the SAP Gateway. Use tools like ping or telnet to check connectivity.
  Ensure that firewalls or network security settings are not blocking the connection.
  
  
  
  User Authorizations:
  
  Check the user authorizations in the SAP system to ensure that the user has the necessary permissions to access the Gateway.
  Use transaction code SU01 to review and modify user roles and authorizations.
  
  
  
  Gateway Service Status:
  
  Check if the SAP Gateway service is running. You can do this using transaction code SMGW.
  If the service is not running, restart it and check for any error messages in the Gateway logs.
  
  
  
  Correct Host/Port:
  
  Verify that the client is using the correct host and port for the SAP Gateway. This information can usually be found in the SAP system configuration or documentation.
  
  
  
  Review Logs:
  
  Check the Gateway logs for any additional error messages that may provide more context about the issue. You can access the logs using transaction code SMGW and navigating to the "Log" section.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the GW902 error. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the SAP Gateway documentation for configuration and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.