How To Fix GW741 - Router connection has already been closed

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 741

• Message text: Router connection has already been closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW741 - Router connection has already been closed ?

  The SAP error message GW741: Router connection has already been closed typically indicates that there is an issue with the communication between the SAP GUI (or another SAP client) and the SAP application server. This error can occur due to various reasons, including network issues, server configuration problems, or session timeouts.
  Causes:
  
  Network Issues: Intermittent network connectivity problems can lead to the disconnection of the router connection.
  Session Timeout: If the user has been inactive for a certain period, the session may time out, leading to the closure of the connection.
  Server Configuration: Misconfigurations in the SAP system or the router settings can cause connections to be closed unexpectedly.
  Resource Limitations: If the SAP server is under heavy load or if there are resource limitations (like memory or CPU), it may close connections.
  Firewall or Security Settings: Firewalls or security settings may be terminating the connection due to perceived inactivity or other security policies.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the client and the server. You can use tools like ping or tracert to diagnose connectivity.
  Increase Session Timeout: If the issue is related to session timeouts, consider increasing the timeout settings in the SAP system. This can usually be done in the profile parameters (e.g., rdisp/gui_auto_logout).
  Review Server Logs: Check the SAP application server logs for any errors or warnings that might indicate why the connection was closed.
  Adjust Router Settings: If you have access to the router configuration, ensure that it is set up correctly to handle SAP connections and that there are no restrictions that could lead to disconnections.
  Monitor System Performance: Use transaction codes like ST03N or ST06 to monitor system performance and check for any resource bottlenecks.
  Firewall Configuration: Review firewall settings to ensure that they are not blocking or terminating SAP connections. You may need to whitelist certain ports or IP addresses.
  Reconnect: If the connection has been closed, simply reconnecting to the SAP system may resolve the issue temporarily.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the GW741 error. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for configuration settings related to network connections and session management.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.