How To Fix GW728 - Conversation ID not found

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 728

• Message text: Conversation ID not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW728 - Conversation ID not found ?

  The SAP error message GW728: Conversation ID not found typically occurs in the context of SAP Gateway and OData services. This error indicates that the system is unable to find a conversation ID that is expected for a particular request. This can happen for several reasons, and understanding the cause is crucial for troubleshooting.
  Causes:
  
  Session Timeout: The conversation ID may have expired due to inactivity or session timeout.
  Network Issues: Intermittent network issues can lead to the loss of the conversation ID.
  Incorrect Configuration: Misconfiguration in the SAP Gateway or the backend system can lead to this error.
  Multiple Requests: If multiple requests are sent simultaneously, the conversation ID may not be properly managed.
  Client-Side Issues: Problems with the client application (e.g., incorrect handling of the conversation ID) can also lead to this error.
  
  Solutions:
  
  Check Session Management: Ensure that the session is active and has not timed out. If it has, re-establish the session.
  Review Network Stability: Check for any network issues that might be causing interruptions in communication between the client and the SAP system.
  Configuration Review: Verify the configuration settings in the SAP Gateway and backend systems to ensure they are set up correctly.
  Handle Requests Properly: If your application is sending multiple requests, ensure that it is managing conversation IDs correctly and not sending requests that rely on an expired or invalid ID.
  Debugging: Use transaction codes like /IWFND/ERROR_LOG to check for any related error logs that might provide more context on the issue.
  Update Client Application: If the error is coming from a custom client application, review the code to ensure it is correctly handling the conversation ID.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for Gateway and OData services to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.