How To Fix GW724 - SNC server name not set

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 724

• Message text: SNC server name not set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW724 - SNC server name not set ?

  The SAP error message "GW724 SNC server name not set" typically indicates an issue with the Secure Network Communications (SNC) configuration in your SAP system. This error occurs when the SNC server name is not properly defined in the system settings, which is necessary for establishing secure connections.
  Cause:
  
  Missing SNC Configuration: The SNC server name is not set in the SAP system profile or in the instance profile.
  Incorrect Profile Settings: The profile settings may be incorrect or incomplete, leading to the system not being able to find the SNC server name.
  SNC Library Issues: There may be issues with the SNC library or its installation, which can prevent the system from recognizing the SNC server name.
  Network Issues: There could be network-related issues that prevent the SAP system from accessing the SNC server.
  
  Solution:
  To resolve the "GW724 SNC server name not set" error, you can follow these steps:
  
  
  Check SNC Configuration:
  
  Go to the SAP system profile (usually found in the instance profile).
  Look for the parameter snc/enable and ensure it is set to 1 (enabled).
  Check the parameter snc/identity/as to ensure it is correctly set to the SNC identity of the SAP system.
  
  
  
  Set SNC Server Name:
  
  In the instance profile, set the parameter snc/partnername to the correct SNC server name. This should be in the format p:CN=<CommonName>,O=<Organization>,C=<Country>.
  If you are using a specific SNC library, ensure that the parameter snc/lib points to the correct library path.
  
  
  
  Restart the SAP System:
  
  After making changes to the profile, restart the SAP instance for the changes to take effect.
  
  
  
  Check SNC Library:
  
  Ensure that the SNC library is correctly installed and accessible by the SAP system. Verify that the library path is correctly set in the profile.
  
  
  
  Network Configuration:
  
  Check network settings to ensure that there are no firewalls or network policies blocking access to the SNC server.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for detailed instructions on configuring SNC, as the exact steps may vary based on your SAP version and environment.
  
  
  
  Related Information:
  
  SNC Overview: Secure Network Communications (SNC) is a security layer that provides encryption and authentication for SAP communications.
  SAP Notes: Check SAP Notes related to SNC configuration for any specific issues or updates that may apply to your version of SAP.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.