How To Fix GW673 - IMS error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 673

• Message text: IMS error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW673 - IMS error occurred ?

  The SAP error message GW673 indicates that there is an issue with the Internet Communication Framework (ICF) or the Gateway service in SAP. Specifically, the "IMS error occurred" part of the message suggests that there is a problem with the communication between the SAP system and the external system or service it is trying to connect to.
  Causes of GW673 IMS Error
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service.
  Configuration Errors: Incorrect configuration of the ICF services or Gateway settings can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to access the required resources.
  Service Availability: The external service or system may be down or not reachable.
  Timeouts: The request may be timing out due to long processing times or heavy load on the server.
  Incorrect URL or Endpoint: The URL or endpoint being accessed may be incorrect or outdated.
  
  Solutions
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review ICF Configuration:
  
  Go to transaction SICF and check the configuration of the relevant ICF service. Ensure that it is activated and properly configured.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the ICF service and the external system.
  
  
  
  Monitor External Service:
  
  Check the status of the external service to ensure it is up and running. If it is down, you may need to contact the service provider.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are an issue, consider increasing the timeout settings in the SAP Gateway configuration.
  
  
  
  Validate URL/Endpoint:
  
  Double-check the URL or endpoint being used in the request to ensure it is correct.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Review Logs:
  
  Check the SAP Gateway logs (transaction SMGW) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SICF: ICF Service Maintenance
  SMGW: Gateway Monitor
  SLG1: Application Log
  
  
  
  SAP Notes: Search for specific SAP Notes related to GW673 or IMS errors in the SAP Support Portal.
  
  
  Documentation: Review the official SAP documentation for the Internet Communication Framework and Gateway services for more detailed information on configuration and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.