How To Fix GW485 - System call error; gethostname failed; check installation

GW485 - Overview

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 485

• Message text: System call error; gethostname failed; check installation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW485 - System call error; gethostname failed; check installation ?

  The SAP error message GW485 indicates that there is a problem with the system call to retrieve the hostname of the machine where the SAP system is running. This error typically arises during the startup of the SAP Gateway or when trying to establish a connection to the SAP system. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Network 
  Configuration Issues: The hostname may not be properly configured in the system's network settings.
  DNS Resolution Problems: The system may be unable to resolve the hostname due to DNS issues.
  Incorrect Hostname in SAP Profile: The hostname specified in the SAP instance profile may be incorrect or not matching the actual hostname of the server.
  Operating System Issues: There may be underlying issues with the operating system that prevent it from retrieving the hostname.
  Firewall or Security Settings: Security settings or firewalls may be blocking the necessary network calls.
  
  Solutions:
  
  
  Check Hostname Configuration:
  
  Ensure that