How To Fix GW476 - No partner program found; check installation

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 476

• Message text: No partner program found; check installation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW476 - No partner program found; check installation ?

  The SAP error message GW476: No partner program found; check installation typically occurs in the context of SAP Gateway or when trying to establish a connection between different SAP systems or between SAP and non-SAP systems. This error indicates that the system is unable to find a suitable partner program for the communication.
  Causes:
  
  Missing or Incorrect Configuration: The partner program may not be configured correctly in the SAP system. This could be due to missing entries in the relevant tables or incorrect settings in the communication configuration.
  Installation Issues: The necessary components or add-ons for the SAP Gateway or the specific communication protocol may not be installed or activated.
  Network Issues: There may be network-related issues preventing the system from reaching the partner program.
  Authorization Issues: The user or system may not have the necessary authorizations to access the partner program.
  Version Compatibility: There may be compatibility issues between different versions of SAP systems or components.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction SM59 (RFC Destinations) and verify the configuration of the RFC destination. Ensure that the partner program is correctly defined.
  Check the settings in transaction SPRO under the relevant communication settings (e.g., SAP Gateway settings).
  
  
  
  Install or Activate Components:
  
  Ensure that all necessary components for the SAP Gateway or the specific communication protocol are installed and activated. This may involve checking the installation guide for the specific SAP version you are using.
  
  
  
  Network Configuration:
  
  Verify network settings, including firewalls and routing, to ensure that the systems can communicate with each other.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the partner program. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the Gateway logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for specific guidance related to the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Version: Ensure that you are aware of the specific version of SAP you are using, as solutions may vary between different versions.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP Support for further assistance.