How To Fix GW471 - CPIC status error; check CPIC program

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 471

• Message text: CPIC status error; check CPIC program

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW471 - CPIC status error; check CPIC program ?

  The SAP error message GW471 indicates a CPIC (Common Programming Interface Communication) status error. This error typically occurs when there is a problem with the communication between the SAP system and an external system or when there is an issue with the configuration of the CPIC connections.
  Causes of GW471 Error
  
  
  Network Issues: Problems with the network connection between the SAP system and the external system can lead to this error. This could be due to firewalls, routing issues, or network outages.
  
  
  Configuration Errors: Incorrect configuration of the CPIC connections in the SAP system can cause this error. This includes issues with the RFC (Remote Function Call) destinations.
  
  
  Resource Limitations: The SAP system may be running out of resources (like memory or processes), which can prevent it from establishing new connections.
  
  
  External System Issues: The external system that the SAP system is trying to communicate with may be down or experiencing issues.
  
  
  Version Compatibility: Incompatibility between the SAP system and the external system due to different versions or protocols can also lead to this error.
  
  
  Solutions to GW471 Error
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the external system is stable and functioning.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Review CPIC Configuration:
  
  Check the configuration of the RFC destinations in transaction SM59. Ensure that the settings are correct and that the connection type is appropriate.
  Test the RFC connection using the "Test Connection" option in SM59.
  
  
  
  Monitor System Resources:
  
  Check the SAP system's resource usage (memory, CPU, etc.) using transaction SM50 or SM66. If resources are low, consider optimizing or increasing them.
  
  
  
  Check External System Status:
  
  Verify that the external system is up and running. If it is down, coordinate with the relevant team to resolve the issue.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that might provide more context.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that might address known issues related to CPIC errors. Implement any recommended patches or updates.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for CPIC and RFC connections for any specific configuration or troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  ST22: Dump Analysis
  SM50/SM66: Process Overview
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to GW471 and CPIC errors for specific fixes or recommendations.
  
  
  CPIC Documentation: Familiarize yourself with the CPIC and RFC documentation provided by SAP for a deeper understanding of how these components work.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.