How To Fix GW468 - Communication system error; snactl failed

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 468

• Message text: Communication system error; snactl failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW468 - Communication system error; snactl failed ?

  The SAP error message GW468, which indicates a "Communication system error; snactl failed," typically arises in the context of SAP Gateway or when there are issues with the communication between the SAP system and external systems or services. This error can be caused by various factors, including configuration issues, network problems, or issues with the SAP Gateway itself.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP system and the external service can lead to communication errors.
  Configuration Errors: Incorrect settings in the SAP Gateway configuration or in the RFC (Remote Function Call) destination can cause this error.
  Service Availability: The external service or system that the SAP system is trying to communicate with may be down or unavailable.
  Authorization Issues: Lack of proper authorizations for the user or service account trying to establish the connection.
  SAP Gateway Issues: Problems with the SAP Gateway itself, such as it being stopped or not properly configured.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external service is stable and functioning. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings in the SAP Gateway and the RFC destination. Ensure that the settings are correct and that the destination is reachable.
  Check Service Status: Confirm that the external service or system is up and running. If it is down, you may need to wait until it is restored.
  Authorization Check: Ensure that the user or service account has the necessary authorizations to perform the communication. You may need to check roles and permissions in the SAP system.
  Restart SAP Gateway: If the SAP Gateway is experiencing issues, try restarting it. This can sometimes resolve temporary glitches.
  Check Logs: Review the SAP Gateway logs and system logs for any additional error messages or information that can help diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SMGW (Gateway Monitor) to monitor the status of the SAP Gateway and check for any active connections or errors.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the GW468 error in your SAP system.