How To Fix GW227 - SAP gateway process terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 227

• Message text: SAP gateway process terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW227 - SAP gateway process terminated ?

  The SAP error message GW227 indicates that the SAP Gateway process has terminated unexpectedly. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue. Here’s a breakdown of potential causes, solutions, and related information:
  Causes of GW227 Error
  
  
  Memory Issues: The Gateway process may terminate due to insufficient memory or resource allocation. This can happen if the system is under heavy load or if there are memory leaks in the application.
  
  
  Configuration Errors: Incorrect configuration settings in the SAP Gateway or related components can lead to process termination.
  
  
  Network Issues: Problems with network connectivity or configuration can cause the Gateway to fail, especially if it cannot communicate with other components.
  
  
  Software Bugs: There may be bugs in the SAP software or in custom code that interacts with the Gateway.
  
  
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to the termination of the Gateway process.
  
  
  Operating System Issues: Issues at the OS level, such as resource limits or kernel parameters, can affect the stability of the Gateway process.
  
  
  Solutions
  
  
  Check System Logs: Review the SAP Gateway logs (transaction SMGW) and the system logs (transaction SM21) for any error messages or warnings that occurred before the termination. This can provide clues about the cause.
  
  
  Monitor Resource Usage: Use tools like transaction ST06 or ST02 to monitor memory and CPU usage. If resources are low, consider increasing the memory allocation for the Gateway process.
  
  
  Review Configuration: Check the configuration settings for the SAP Gateway and ensure they are correct. This includes settings in the instance profile and any relevant parameters.
  
  
  Update Software: Ensure that your SAP system is up to date with the latest patches and support packages. This can help resolve known bugs.
  
  
  Check Network Configuration: Verify that network settings are correct and that there are no connectivity issues between the SAP system and other components.
  
  
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for locks, long-running transactions, or other issues.
  
  
  Restart the Gateway: Sometimes, simply restarting the Gateway process can resolve temporary issues.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the GW227 error or provide additional troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SMGW: Monitor the SAP Gateway.
  SM21: View system logs.
  ST06: Monitor operating system performance.
  ST02: Analyze buffer and memory usage.
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and any error messages encountered.
  
  
  Documentation: Review the official SAP documentation for the Gateway and related components for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to identify the cause of the GW227 error and implement a solution to restore the SAP Gateway process.