How To Fix GW104 - Gateway stopping

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 104

• Message text: Gateway stopping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW104 - Gateway stopping ?

  The SAP error message GW104 indicates that the SAP Gateway is stopping. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue. Here’s a breakdown of potential causes, solutions, and related information:
  Causes of GW104 Error
  
  
  Resource Limitations: The SAP Gateway may stop due to insufficient system resources, such as memory or CPU.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP Gateway or related components can lead to instability.
  
  
  Network Issues: Problems with network connectivity or configuration can cause the Gateway to stop.
  
  
  System Updates or Patches: Recent updates or patches may have introduced bugs or incompatibilities.
  
  
  Process Overload: If the Gateway is handling too many requests or processes simultaneously, it may become overwhelmed and stop.
  
  
  Database Issues: Problems with the underlying database can also affect the Gateway's operation.
  
  
  Solutions
  
  
  Check System Resources: Monitor the system's CPU and memory usage. If resources are low, consider increasing them or optimizing the workload.
  
  
  Review Configuration: Verify the configuration settings for the SAP Gateway. Ensure that all parameters are set correctly according to SAP best practices.
  
  
  Network Diagnostics: Check network connectivity and configurations. Ensure that firewalls or other network devices are not blocking necessary ports.
  
  
  Review Logs: Check the SAP Gateway logs (transaction SMGW) for any specific error messages or warnings that can provide more context about the issue.
  
  
  Restart the Gateway: Sometimes, simply restarting the SAP Gateway can resolve temporary issues.
  
  
  Apply Patches: If the issue started after a recent update, check for any available patches or hotfixes that may address the problem.
  
  
  Limit Concurrent Processes: If the Gateway is overloaded, consider limiting the number of concurrent processes or requests it handles.
  
  
  Database Health Check: Ensure that the database is functioning correctly and that there are no issues affecting its performance.
  
  
  Related Information
  
  Transaction Codes: Use transaction codes like SMGW (Gateway Monitor) to monitor the status of the Gateway and view logs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the GW104 error.
  Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  Community Forums: Engage with the SAP Community for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.