How To Fix GW072 - &1 error when communicating with remote gateways

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 072

• Message text: &1 error when communicating with remote gateways

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW072 - &1 error when communicating with remote gateways ?

  The SAP error message GW072 typically indicates a problem with communication between the SAP system and a remote gateway. This error can occur in various scenarios, such as when trying to connect to an external system or when there are issues with the configuration of the SAP Gateway.
  Cause of GW072 Error
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote gateway.
  Configuration Errors: Incorrect configuration settings in the SAP Gateway or the remote system can lead to this error.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the systems.
  Gateway Service Not Running: The gateway service on the remote system may not be active or properly configured.
  Incorrect Destination Configuration: The RFC destination in the SAP system may not be set up correctly.
  
  Solutions to GW072 Error
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the remote gateway is stable and functioning.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Verify Configuration Settings:
  
  Check the configuration of the SAP Gateway in transaction SMGW and ensure that it is set up correctly.
  Review the RFC destination settings in transaction SM59 to ensure they are correct.
  
  
  
  Firewall and Security Settings:
  
  Ensure that any firewalls between the SAP system and the remote gateway are configured to allow traffic on the necessary ports.
  Check for any security policies that might be blocking the communication.
  
  
  
  Check Gateway Service:
  
  Verify that the gateway service on the remote system is running. You can check this in the relevant transaction or system management tool.
  
  
  
  Review Logs:
  
  Check the SAP Gateway logs for more detailed error messages. You can find logs in transaction SMGW under the "Log" menu.
  Look for any additional error messages that might provide more context about the issue.
  
  
  
  Test RFC Connection:
  
  Use transaction SM59 to test the RFC connection to the remote gateway. This can help identify if the issue is with the connection itself.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the GW072 error for any specific recommendations or patches that may apply to your situation.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the GW072 error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs in transaction SM21 for any related errors that might provide additional context.
  
  By following these steps, you should be able to diagnose and resolve the GW072 error when communicating with remote gateways in SAP.