How To Fix GW057 - Program restart activated

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 057

• Message text: Program restart activated

What causes this issue?

Here you can check the process by activating or deactivating the
gateway.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW057 - Program restart activated ?

  The SAP error message GW057, which states "Program restart activated," typically occurs in the context of the SAP Gateway or when dealing with OData services. This message indicates that the system has detected an issue that requires the program to restart, often due to an error in processing a request.
  Causes:
  
  Timeouts: The request may have taken too long to process, leading to a timeout.
  Resource Limitations: Insufficient memory or CPU resources can cause the program to restart.
  Network Issues: Connectivity problems between the SAP system and the client can lead to this error.
  Configuration Issues: Incorrect settings in the SAP Gateway or OData service configuration can trigger this error.
  Code Errors: Bugs or exceptions in the ABAP code or the OData service implementation can lead to unexpected behavior.
  
  Solutions:
  
  Check System Resources: Monitor the system's memory and CPU usage. If resources are low, consider optimizing the system or increasing the resources.
  Increase Timeout Settings: If timeouts are frequent, consider increasing the timeout settings in the SAP Gateway or the relevant configuration.
  Review Logs: Check the SAP Gateway logs (transaction /IWFND/ERROR_LOG) and the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Debugging: If you have access to the ABAP code, use the debugger to trace the execution and identify where the error occurs.
  Configuration Review: Ensure that the OData service and Gateway configurations are correct. This includes checking the service registration and activation.
  Network Stability: Ensure that the network connection between the client and the SAP system is stable and reliable.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. Applying patches or updates may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /IWFND/MAINT_SERVICE to manage OData services and /IWFND/GW_CLIENT for testing OData services.
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues.
  Documentation: Refer to the official SAP documentation for the Gateway and OData services for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.