How To Fix GW037 - Network buffer reset

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 037

• Message text: Network buffer reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW037 - Network buffer reset ?

  The SAP error message GW037, which indicates a "Network buffer reset," typically occurs in the context of SAP Gateway or when there are issues with the communication between the SAP system and external systems or clients. This error can arise due to various reasons, including network issues, configuration problems, or resource limitations.
  Causes of GW037 Error
  
  Network Issues: Problems with the network connection, such as high latency, packet loss, or disconnections, can lead to this error.
  Buffer Overflow: If the buffer size is exceeded due to large data transfers or high traffic, it may trigger a reset.
  Timeouts: If a request takes too long to process, the connection may time out, resulting in a reset.
  Configuration Errors: Incorrect settings in the SAP Gateway or related components can lead to communication failures.
  Resource Limitations: Insufficient system resources (CPU, memory) on the SAP server or client can cause performance issues leading to this error.
  
  Solutions to GW037 Error
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the client is stable. Use tools like ping or traceroute to diagnose network issues.
  Increase Buffer Size: If the error is due to buffer overflow, consider increasing the buffer size in the SAP Gateway configuration.
  Review Timeout Settings: Check and adjust the timeout settings in the SAP Gateway and the client application to ensure they are appropriate for the expected load.
  Monitor System Resources: Use monitoring tools to check the CPU and memory usage on the SAP server. If resources are low, consider optimizing the system or upgrading hardware.
  Check SAP Gateway Configuration: Review the configuration settings of the SAP Gateway to ensure they are correctly set up for your environment.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information
  
  SAP Gateway Documentation: Review the official SAP documentation for the Gateway to understand its configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Check the SAP system logs (transaction SM21) and Gateway traces (transaction /IWFND/ERROR_LOG) for more detailed error messages that can provide additional context for the GW037 error.
  
  By following these steps, you should be able to diagnose and resolve the GW037 error effectively. If the problem persists, consider reaching out to SAP support for further assistance.