How To Fix GW022 - No clients logged on

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 022

• Message text: No clients logged on

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW022 - No clients logged on ?

  The SAP error message GW022 ("No clients logged on") typically occurs in the context of SAP Gateway or when trying to access a service that requires a user to be logged in. This error indicates that there are no active sessions or clients connected to the system, which can happen for various reasons.
  Causes:
  
  No Active Sessions: The user may not have an active session in the SAP system.
  Session Timeout: The user session may have timed out due to inactivity.
  Network Issues: There may be network connectivity issues preventing the client from connecting to the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to log in or access the required services.
  Configuration Issues: There may be misconfigurations in the SAP Gateway or the backend system.
  
  Solutions:
  
  Log In Again: Ensure that you are logged into the SAP system. If your session has timed out, log in again.
  Check User Credentials: Verify that you are using the correct username and password.
  Network Connectivity: Check your network connection to ensure that you can reach the SAP server.
  Session Management: If you are using a web-based interface, try clearing your browser cache or using a different browser.
  Check Authorizations: Ensure that your user account has the necessary authorizations to access the required services.
  SAP Gateway Configuration: If you are an administrator, check the configuration of the SAP Gateway and ensure that it is set up correctly to allow client connections.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 (to check job logs) or SM21 (to check system logs) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  User Management: Use transaction SU01 to check user details and authorizations.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.