How To Fix GTCN_MESSAGE404 - The number in top query by HS code must be greater than zero

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 404

• Message text: The number in top query by HS code must be greater than zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE404 - The number in top query by HS code must be greater than zero ?

  The SAP error message GTCN_MESSAGE404, which states "The number in top query by HS code must be greater than zero," typically occurs in the context of Global Trade Management (GTM) or similar modules where Harmonized System (HS) codes are used for trade compliance and reporting.
  Cause:
  This error generally indicates that a query or report related to HS codes is being executed, but the input or parameters provided do not meet the required criteria. Specifically, it suggests that the quantity or number associated with the HS code in the query is zero or negative, which is not valid for the operation being performed.
  Possible Causes:
  
  Incorrect Input Values: The user may have entered a quantity of zero or a negative number in the query parameters.
  Data Issues: There may be issues with the underlying data, such as missing or incorrect entries for the HS codes in the database.
  Configuration Issues: The system configuration may not be set up correctly to handle the HS code queries.
  User Permissions: The user may not have the necessary permissions to access or query the data related to HS codes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Values: Ensure that the quantity or number you are entering in the query is greater than zero. Review the parameters you are using in the query.
  
  
  Review Data: Check the database or data source for the HS codes you are querying. Ensure that there are valid entries and that the quantities associated with those codes are greater than zero.
  
  
  Configuration Review: If you have access, review the configuration settings related to the GTM module and HS code processing to ensure they are set up correctly.
  
  
  User Permissions: Verify that you have the necessary permissions to execute the query. If not, contact your system administrator to obtain the required access.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional context on the error and any specific requirements for the queries you are running.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP GTM Documentation: Review the official SAP documentation for Global Trade Management for more details on HS codes and related queries.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training Resources: Consider training or resources on SAP GTM to better understand how to work with HS codes and related queries effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.