How To Fix GTCN_MESSAGE363 - You have no authorization to post a refund file


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 363

  • Message text: You have no authorization to post a refund file

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE363 - You have no authorization to post a refund file ?

    The SAP error message GTCN_MESSAGE363, which states "You have no authorization to post a refund file," typically indicates that the user attempting to post a refund file does not have the necessary authorizations or permissions in the SAP system to perform this action. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Authorization Issues: The user lacks the required authorization roles or permissions to post refund files in the SAP system.
    2. Role Configuration: The roles assigned to the user may not include the necessary transaction codes or authorization objects related to refund processing.
    3. User Profile: The user profile may not be set up correctly, or the user may not be assigned to the correct organizational units.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
      • Review the authorization logs to identify the missing permissions.
    2. Modify User Roles:

      • Work with your SAP security team or administrator to ensure that the user has the appropriate roles assigned. This may involve adding roles that include the necessary authorizations for posting refund files.
      • Common authorization objects that may be relevant include:
        • F_BKPF_BES (Accounting Document: Authorization for Document Type)
        • F_BKPF_AKT (Accounting Document: Authorization for Activity)
        • F_BKPF_BER (Accounting Document: Authorization for Company Code)
    3. Role Assignment:

      • Ensure that the user is assigned to the correct organizational units and that their roles are properly configured to allow for refund postings.
    4. Testing:

      • After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
    5. Documentation:

      • Document any changes made to user roles and authorizations for future reference and compliance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that may address specific authorization issues.
    • Training: Ensure that users are trained on the processes and authorizations required for posting refund files to minimize future occurrences of this error.
    • Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the authorization issue related to the GTCN_MESSAGE363 error in SAP.

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