How To Fix GTCN_MESSAGE241 - Fail to delete; substitute list for processor &1 is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 241

• Message text: Fail to delete; substitute list for processor &1 is locked by &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE241 - Fail to delete; substitute list for processor &1 is locked by &2 ?

  The SAP error message GTCN_MESSAGE241 indicates that there is an issue with deleting a substitute list for a processor because the list is currently locked by another user or process. This typically occurs in the context of SAP's Global Trade Management (GTM) or similar modules where substitute lists are used for managing product substitutions.
  Cause:
  The error occurs due to the following reasons:
  
  Locking Mechanism: The substitute list for the specified processor (&1) is locked by another user or process (&2). This could happen if another user is currently editing or has the list open in a session.
  Transaction in Progress: A transaction that involves the substitute list is still in progress, preventing any modifications or deletions.
  System Configuration: There may be system settings or configurations that enforce locking mechanisms for data integrity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Locking User: Check who is currently locking the substitute list. You can use transaction codes like SM12 (to view lock entries) or SM21 (to check system logs) to identify the user or process that is holding the lock.
  
  
  Wait for Release: If the lock is held by another user, you may need to wait until they finish their transaction and release the lock.
  
  
  Contact the User: If you identify the user who is locking the list, you can reach out to them to see if they can close their session or complete their work.
  
  
  Forcefully Remove Lock: If necessary and if you have the appropriate authorizations, you can remove the lock using transaction SM12. However, this should be done with caution as it may lead to data inconsistency if the other user is still working on the data.
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check transaction SM37 to see if there are any jobs running that might be causing the lock.
  
  
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and locking mechanisms to ensure they are set up appropriately for your business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM21 (System Log), and SM37 (Job Monitoring).
  User Authorizations: Ensure that users have the necessary authorizations to manage substitute lists and handle locks appropriately.
  Documentation: Refer to SAP documentation or support notes related to Global Trade Management for more detailed information on handling substitute lists and locking issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.