How To Fix GTCN_MESSAGE058 - Fail to retrieve the verification lots

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 058

• Message text: Fail to retrieve the verification lots

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE058 - Fail to retrieve the verification lots ?

  The SAP error message GTCN_MESSAGE058, which indicates a failure to retrieve verification lots, typically arises in the context of the SAP Global Trade Services (GTS) module. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Data Inconsistency: There may be inconsistencies in the data related to verification lots in the system. This could be due to missing or incorrect entries in the database.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the verification lots, leading to a failure in retrieval.
  
  
  Configuration Issues: Incorrect configuration settings in the GTS module or related components can prevent the system from retrieving the necessary data.
  
  
  System Performance: If the system is experiencing performance issues or is overloaded, it may fail to retrieve data in a timely manner.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the GTS application itself.
  
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the data related to verification lots in the system. Ensure that all necessary entries are present and correctly configured.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access verification lots. Adjust roles and permissions as needed.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the GTS module. Ensure that all settings related to verification lots are correctly configured.
  
  
  
  System Performance Monitoring:
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  
  
  
  Technical Troubleshooting:
  
  Check for any technical issues, such as database connectivity problems. Review system logs for any error messages that could provide more context on the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and any troubleshooting steps already taken.
  
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for more insights into the module and its functionalities.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Analyze system logs for any additional error messages or warnings that could provide more context about the failure.
  
  By systematically addressing these areas, you should be able to identify the root cause of the GTCN_MESSAGE058 error and implement an appropriate solution.