How To Fix GT921 - Log older than & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 921

• Message text: Log older than & not found

What causes this issue?

A log generated before the date specified could not be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action required

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GT921 - Log older than & not found ?

  The SAP error message GT921 ("Log older than & not found") typically occurs in the context of the SAP system's logging and tracing functionalities, particularly when dealing with logs that are expected to be found but are either missing or have exceeded a certain age limit.
  Cause:
  
  Log Expiration: The log file that the system is trying to access has expired or has been deleted. SAP systems often have retention policies that automatically delete logs after a certain period.
  Incorrect Log ID: The log ID or reference being used to access the log may be incorrect or does not exist in the system.
  System Configuration: The system may be configured in such a way that it does not retain logs for the expected duration, leading to the logs being purged before they can be accessed.
  Database Issues: There may be issues with the database that prevent the log from being retrieved.
  
  Solution:
  
  Check Log Retention Settings: Review the log retention settings in your SAP system. You may need to adjust these settings to retain logs for a longer period if necessary.
  Verify Log ID: Ensure that the log ID you are trying to access is correct. Double-check the parameters being used to retrieve the log.
  Log Retrieval: If the log is critical, check if there are any backup or archive processes in place that might allow you to retrieve older logs.
  System Monitoring: Implement monitoring to ensure that logs are being generated and retained as expected. This can help catch issues before they lead to missing logs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to logging and tracing, such as SLG1 (Application Log) and SM21 (System Log).
  SAP Documentation: Review SAP documentation regarding logging and tracing to understand how logs are managed within your specific version of SAP.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this error is impacting critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the GT921 error in your SAP system.