How To Fix GT556 - Error occurred during scan

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 556

• Message text: Error occurred during scan

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GT556 - Error occurred during scan ?

  The SAP error message GT556, which states "Error occurred during scan," typically occurs during the process of scanning documents or data into the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of GT556 Error
  
  
  Scanner Configuration Issues: The scanner may not be properly configured or connected to the SAP system. This could include incorrect settings in the scanner software or hardware issues.
  
  
  Network Issues: If the scanner is networked, there may be connectivity issues that prevent the SAP system from communicating with the scanner.
  
  
  Insufficient Permissions: The user may not have the necessary permissions to perform scanning operations within the SAP system.
  
  
  Document Format Issues: The format of the document being scanned may not be supported by the SAP system, leading to errors during the scanning process.
  
  
  SAP System Configuration: There may be issues with the configuration of the SAP system itself, such as missing or incorrect settings in the document management system (DMS).
  
  
  Software Bugs: There could be bugs in the SAP software or the scanning software that lead to this error.
  
  
  Solutions to GT556 Error
  
  
  Check Scanner Configuration: Ensure that the scanner is properly configured and connected. Verify that the scanner settings match the requirements of the SAP system.
  
  
  Test Network Connectivity: If the scanner is networked, check the network connection. Ensure that the scanner is reachable from the SAP system.
  
  
  Review User Permissions: Check the user roles and permissions in SAP to ensure that the user has the necessary rights to perform scanning operations.
  
  
  Verify Document Format: Ensure that the document being scanned is in a supported format. Convert the document to a compatible format if necessary.
  
  
  Check SAP Configuration: Review the configuration settings in the SAP system, particularly those related to document management and scanning. Make sure all necessary components are correctly set up.
  
  
  Update Software: Ensure that both the SAP system and the scanning software are up to date. Apply any patches or updates that may resolve known issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or knowledge base articles that may address this specific error.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on scanning and document management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the GT556 error.
  
  By systematically addressing each of these areas, you should be able to identify and resolve the cause of the GT556 error in your SAP system.