How To Fix GT312 - Global existence tests are not currently possible; try again later

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 312

• Message text: Global existence tests are not currently possible; try again later

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GT312 - Global existence tests are not currently possible; try again later ?

  The SAP error message GT312, which states "Global existence tests are not currently possible; try again later," typically occurs in the context of Global Trade Services (GTS) when the system is unable to perform a global existence check for a specific item or transaction. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  System Configuration Issues: The GTS system may not be properly configured to perform global existence checks. This could include missing settings or incorrect parameters.
  
  
  Service Availability: The external services that GTS relies on for checking global existence (such as trade compliance databases) may be temporarily unavailable or experiencing downtime.
  
  
  Network Issues: There may be network connectivity problems that prevent GTS from accessing the necessary external services.
  
  
  Data Issues: The data being checked may not be complete or may have inconsistencies that prevent the system from performing the check.
  
  
  System Load: High system load or performance issues may temporarily hinder the ability to perform checks.
  
  
  Solutions:
  
  
  Retry the Operation: Since the message suggests trying again later, it may be a temporary issue. Wait a few moments and attempt the operation again.
  
  
  Check System Configuration: Review the GTS configuration settings to ensure that all necessary parameters for global existence checks are correctly set up.
  
  
  Monitor External Services: Check the status of any external services that GTS relies on for global existence checks. If they are down, you may need to wait until they are back online.
  
  
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between your SAP system and the external services.
  
  
  Review Logs: Check the application logs in GTS for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide guidance on troubleshooting.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for detailed information on global existence checks and related configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Monitoring Tools: Utilize system monitoring tools to keep track of performance and availability of GTS and its dependencies.
  
  By following these steps, you should be able to diagnose and potentially resolve the GT312 error in SAP GTS.