How To Fix /GSINS/TR_COM_MSG021 - Business partner &1 is blocked: display not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/TR_COM_MSG -

• Message number: 021

• Message text: Business partner &1 is blocked: display not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/TR_COM_MSG021 - Business partner &1 is blocked: display not possible ?

  The SAP error message /GSINS/TR_COM_MSG021 indicates that a business partner (BP) is blocked, which prevents you from displaying or processing information related to that business partner. This error typically arises in scenarios where the business partner is either marked as blocked in the system or has certain restrictions that prevent access.
  Cause:
  
  Business Partner Blocked: The business partner has been flagged as blocked in the system. This could be due to various reasons, such as compliance issues, credit limits being exceeded, or internal policies.
  Data Maintenance: The business partner's status may have been changed during data maintenance, leading to the blocking of the partner.
  Role-Specific Block: The business partner may be blocked for specific roles (e.g., vendor, customer) that you are trying to access.
  
  Solution:
  
  
  Check Business Partner Status:
  
  Use transaction code BP to access the Business Partner Master Data.
  Search for the business partner in question and check its status. Look for any indicators that show it is blocked.
  
  
  
  Unblock the Business Partner:
  
  If you have the necessary authorizations, you can unblock the business partner by changing its status in the master data.
  Navigate to the relevant role of the business partner and remove the block.
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the necessary permissions to unblock the business partner, consult with your finance, compliance, or master data management team to understand why the partner is blocked and if it can be unblocked.
  
  
  
  Review Related Documentation:
  
  Check any internal documentation or policies regarding business partner management to ensure compliance with company policies.
  
  
  
  Transaction Logs:
  
  Review transaction logs or change documents to see if there were any recent changes made to the business partner that might have led to the blocking.
  
  
  
  Related Information:
  
  Authorization Issues: Ensure that you have the appropriate authorizations to view or modify business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to business partner management that might be relevant to your version of SAP.
  Training and Documentation: Familiarize yourself with the business partner management processes in your organization to avoid similar issues in the future.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.