How To Fix /GSINS/TR_COM_MSG006 - You cannot use the Check Claims before Send option in a background job

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/TR_COM_MSG -

• Message number: 006

• Message text: You cannot use the Check Claims before Send option in a background job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/TR_COM_MSG006 - You cannot use the Check Claims before Send option in a background job ?

  The SAP error message /GSINS/TR_COM_MSG006 indicates that the "Check Claims before Send" option cannot be used in a background job. This error typically arises in the context of the SAP Claims Management module, where certain processes are restricted to be executed in the foreground due to their interactive nature.
  Cause:
  The primary cause of this error is that the "Check Claims before Send" functionality is designed to require user interaction or specific conditions that cannot be met in a background job. This is often due to the need for real-time decision-making or user confirmations that are not possible when the job is running in the background.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Run in Foreground: If the process requires the "Check Claims before Send" option, you will need to run the transaction in the foreground instead of scheduling it as a background job. This allows for the necessary user interaction.
  
  
  Modify Job Settings: If the job can be modified to not include the "Check Claims before Send" option, you can adjust the job settings accordingly. This may involve changing the parameters or the way the job is configured.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the Claims Management module to understand the specific requirements and limitations of the "Check Claims before Send" option.
  
  
  Custom Development: If the functionality is critical and needs to be automated, consider discussing with your SAP development team about creating a custom report or program that can handle the claims processing without requiring the interactive checks.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional guidance. Sometimes, SAP releases updates or patches that can change the behavior of certain functionalities.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in the Claims Management module that may be related to this error.
  User Roles and Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required in the Claims Management process.
  SAP Community and Forums: Engage with the SAP community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to address the error and proceed with your claims processing in SAP.