How To Fix /GSINS/OLR_MSG021 - Insurance premium calculation process started at: date &1, time &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/OLR_MSG -

• Message number: 021

• Message text: Insurance premium calculation process started at: date &1, time &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/OLR_MSG021 - Insurance premium calculation process started at: date &1, time &2 ?

  The SAP error message /GSINS/OLR_MSG021 typically indicates that there is an issue related to the insurance premium calculation process. This message is part of the SAP Insurance module, which is used for managing insurance-related processes.
  Cause:
  The error message /GSINS/OLR_MSG021 usually occurs when there is a problem initiating the insurance premium calculation process. The specific causes can vary, but common reasons include:
  
  Configuration Issues: Incorrect configuration settings in the insurance module can lead to errors during the calculation process.
  Data Inconsistencies: Missing or incorrect data in the master data or transaction data related to insurance can cause the calculation to fail.
  System Performance: If the system is under heavy load or if there are performance issues, the calculation process may not start correctly.
  Authorization Issues: The user may not have the necessary authorizations to execute the insurance premium calculation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings in the SAP Insurance module to ensure they are set up correctly. This includes checking the insurance product settings, premium calculation rules, and any related parameters.
  
  
  Validate Data: Ensure that all necessary data is complete and accurate. Check the master data (e.g., customer data, policy data) and transaction data for any inconsistencies or missing information.
  
  
  Monitor System Performance: Check the system performance and ensure that it is not overloaded. You may need to perform system maintenance or optimize performance if necessary.
  
  
  Review Authorizations: Verify that the user executing the calculation has the appropriate authorizations. If not, you may need to adjust the user's roles and permissions.
  
  
  Check Logs: Look at the application logs or system logs for more detailed error messages that can provide additional context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the insurance module for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP Insurance module that may help in troubleshooting (e.g., transaction codes for configuration, reporting, and monitoring).
  SAP Notes: Search for SAP Notes related to the error message or the insurance premium calculation process for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the /GSINS/OLR_MSG021 error message in SAP.