How To Fix /GSINS/NLHC_MSG002 - The infotype data &1 could not be updated ( db table &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLHC_MSG -

• Message number: 002

• Message text: The infotype data &1 could not be updated ( db table &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLHC_MSG002 - The infotype data &1 could not be updated ( db table &2) ?

  The SAP error message /GSINS/NLHC_MSG002 indicates that there was an issue updating a specific infotype in the database table. This error typically arises in the context of Human Capital Management (HCM) or related modules where infotypes are used to store employee data.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The database table may be locked by another transaction, preventing the update from being completed.
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary authorizations to update the specific infotype.
  Technical Issues: There could be a problem with the underlying database or the SAP system itself, such as a connection issue or a corrupted table.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Database Locks: Use transaction SM12 to check for any locks on the database table. If you find locks that are not needed, you can release them.
  Validate Data: Ensure that the data being entered or updated is complete and adheres to the required formats. Check for mandatory fields and data integrity.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 after the error occurs.
  Check for Custom Code Issues: If there are any custom enhancements, review the code to ensure it is functioning correctly and not causing the error.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HCM that store employee-related information. Each infotype has a specific purpose and set of fields.
  Database Tables: Each infotype corresponds to a specific database table in SAP. Understanding the relationship between infotypes and their underlying tables can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SM12 (Display and Delete Locks), and SU53 (Authorization Check).
  
  By following these steps, you should be able to diagnose and resolve the error message /GSINS/NLHC_MSG002.