How To Fix /GSINS/NLGBA_MSG078 - Error while processing file on application server; file not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 078

• Message text: Error while processing file on application server; file not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG078 - Error while processing file on application server; file not saved ?

  The SAP error message /GSINS/NLGBA_MSG078 indicates that there was an error while processing a file on the application server, and as a result, the file could not be saved. This error can occur in various scenarios, such as during file uploads, downloads, or when processing files in background jobs.
  Possible Causes:
  
  File Path Issues: The specified file path may be incorrect or inaccessible. This could be due to incorrect directory permissions or the directory not existing.
  Insufficient Permissions: The user or the application server may not have the necessary permissions to write to the specified directory.
  Disk Space Issues: The application server may be running out of disk space, preventing the file from being saved.
  File System Errors: There may be issues with the file system on the application server, such as corruption or other errors.
  Configuration Issues: Incorrect configuration settings in the SAP system related to file handling or application server settings.
  
  Solutions:
  
  Check File Path: Verify that the file path specified in the transaction or program is correct and that the directory exists on the application server.
  Review Permissions: Ensure that the user executing the transaction has the necessary permissions to write to the specified directory. You may need to adjust the permissions on the file system.
  Check Disk Space: Monitor the disk space on the application server. If it is low, consider freeing up space or increasing the disk capacity.
  File System Check: Perform a file system check to identify and resolve any errors that may be affecting the ability to save files.
  Review Configuration: Check the SAP configuration settings related to file handling and ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like AL11 to check the directories on the application server or SM37 to review background job logs for more details on the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Logs: Check the application server logs for more detailed error messages that can provide insight into the root cause of the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.