How To Fix /GSINS/NLGBA_MSG065 - No run found for user name &1, run date &2 and run time &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 065

• Message text: No run found for user name &1, run date &2 and run time &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG065 - No run found for user name &1, run date &2 and run time &3 ?

  The SAP error message /GSINS/NLGBA_MSG065 indicates that there is no run found for the specified user name, run date, and run time. This error typically occurs in the context of background jobs or processes that are expected to have been executed but cannot be found in the system.
  Cause:
  
  Job Not Executed: The background job or process that was supposed to run for the specified user and time may not have been executed at all.
  Job Deletion: The job might have been deleted or purged from the system after execution, which can happen if the retention period for job logs is set to a short duration.
  Incorrect Parameters: The parameters (user name, date, time) provided in the query may be incorrect or do not match any existing job runs.
  Authorization Issues: The user may not have the necessary authorizations to view the job logs or runs for the specified user.
  
  Solution:
  
  Verify Job Execution: Check the job scheduling and execution logs to confirm whether the job was executed for the specified user and time. You can do this using transaction codes like SM37 (Job Monitoring).
  Check Job Deletion Settings: Review the job log retention settings in your system. If the logs are being deleted too quickly, consider adjusting the retention period.
  Correct Parameters: Ensure that the user name, run date, and run time you are querying are correct. Double-check for any typos or formatting issues.
  User Authorizations: Ensure that the user has the necessary authorizations to view the job logs. You may need to consult with your SAP security team to verify this.
  Re-run the Job: If the job did not execute, you may need to re-schedule or manually execute the job again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: To monitor background jobs.
  SM36: To define and schedule background jobs.
  SM21: To check system logs for any related errors.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for background job management and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.