How To Fix /GSINS/NLGBA_MSG017 - Customizing settings missing for customer indication removal message

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 017

• Message text: Customizing settings missing for customer indication removal message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG017 - Customizing settings missing for customer indication removal message ?

  The SAP error message /GSINS/NLGBA_MSG017 indicates that there are missing customizing settings related to the customer indication removal message in the SAP system. This error typically arises in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks or customer data management.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Settings: The necessary configuration for handling customer indication removal messages has not been set up in the system.
  Incorrect Configuration: The existing configuration may be incomplete or incorrectly defined, leading to the system being unable to process the message.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing or incomplete settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction in SAP (usually through SPRO).
  Look for the settings related to customer indication removal messages under the GTS configuration.
  Ensure that all necessary settings are defined correctly.
  
  
  
  Define Missing Settings:
  
  If you identify that certain settings are missing, you will need to create or adjust them accordingly.
  This may involve defining message types, status settings, or other relevant parameters.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to GTS and customer indication removal messages for guidance on the required settings.
  
  
  
  Transport Check:
  
  If the settings were supposed to be transported from another system, check the transport logs for any errors or issues.
  If necessary, re-transport the customizing settings or manually recreate them in the target system.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that the system processes customer indication removal messages correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues.
  SAP GTS Documentation: Review the official SAP GTS documentation for detailed information on configuring compliance checks and handling messages.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP GTS expert or reach out to SAP support for further assistance.