Message type: E = Error
Message class:  /GSINS/MTPL -  
Message number: 011
Message text: No claims exist for the combination of BP &1 and Claim Number &2
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The SAP error message /GSINS/MTPL011 No claims exist for the combination of BP &1 and Claim Number &2 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system could not find any claims associated with the specified Business Partner (BP) and Claim Number.
Cause: Incorrect Claim Number: The claim number entered may be incorrect or does not exist in the system. Business Partner Mismatch: The Business Partner (BP) specified may not be linked to the claim number provided. Data Deletion: The claim may have been deleted or archived, making it unavailable for retrieval. Authorization Issues: The user may not have the necessary permissions to view the claim associated with the specified BP and claim number. System Configuration: There may be configuration issues in the Claims Management module that prevent the system from retrieving the claim.
Solution: Verify Input Data: Double-check the claim number and Business
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/GSINS/MTPL013 No claims exist for the Business Partner &1
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