How To Fix /GSINS/INSH_MSG323 - Validity period of ben.type &1 for recipient &2 not valid for claim payt

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 323

• Message text: Validity period of ben.type &1 for recipient &2 not valid for claim payt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG323 - Validity period of ben.type &1 for recipient &2 not valid for claim payt ?

  The SAP error message /GSINS/INSH_MSG323 indicates that there is an issue with the validity period of a benefit type for a specific recipient in the context of a claim payment. This error typically arises in the SAP Insurance module, particularly when dealing with claims processing.
  Cause:
  The error message is triggered when:
  
  The benefit type (denoted as &1) for the recipient (denoted as &2) has a validity period that does not align with the date of the claim payment being processed.
  The benefit type may not be active or valid for the specified recipient during the time frame of the claim.
  There may be configuration issues in the benefit type settings or the recipient's eligibility criteria.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Validity Period:
  
  Verify the validity period of the benefit type in question. Ensure that it is active and valid for the date of the claim payment.
  You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  Review Recipient Data:
  
  Check the recipient's data to ensure that they are eligible for the benefit type during the specified period.
  Look for any changes in the recipient's status that might affect their eligibility.
  
  
  
  Adjust Configuration:
  
  If the benefit type is not valid for the required period, consider adjusting the configuration to extend the validity or create a new benefit type that covers the necessary period.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific benefit type and claim processing to ensure compliance with business rules.
  
  
  
  Testing:
  
  After making any changes, perform a test claim payment to ensure that the error does not reoccur.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the Insurance module for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking benefit types and recipient data, such as SPRO for configuration settings.
  SAP Notes: Look for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.