How To Fix /GSINS/INSH_MSG316 - Recipient &1, Ben.type &2: enter percent, amount not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 316

• Message text: Recipient &1, Ben.type &2: enter percent, amount not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG316 - Recipient &1, Ben.type &2: enter percent, amount not permitted ?

  The SAP error message /GSINS/INSH_MSG316 typically relates to issues in the context of insurance or financial transactions within the SAP system, particularly when dealing with recipient information and benefit types. The message indicates that there is a problem with the input values for a recipient's benefit type, specifically that an amount is not permitted when a percentage is expected.
  Cause:
  
  Incorrect Input: The error usually arises when the system expects a percentage value for a specific benefit type, but an amount has been entered instead.
  Configuration Issues: There may be configuration settings in the system that dictate how benefits are calculated or displayed, leading to this error if they are not set up correctly.
  Data Entry Errors: Users may inadvertently enter an amount instead of a percentage due to misunderstanding the required format.
  
  Solution:
  
  Check Input Values: Review the data entry for the recipient and ensure that the correct format is being used. If the benefit type requires a percentage, make sure to enter a value in percentage format (e.g., 20% instead of $200).
  Review Configuration: If you have access to the configuration settings, check the settings for the benefit types in question. Ensure that they are set up to accept the correct types of values (percentage vs. amount).
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with (e.g., insurance, finance) to understand the expected input formats for different benefit types.
  User Training: If this error is common among users, consider providing additional training or resources to help them understand the correct data entry requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or correcting the data entry (e.g., transaction codes related to insurance processing).
  Support: If the issue persists after checking inputs and configurations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the correct data is entered for the recipient and benefit type in question.